Disabling F3 Cloud automatic payments

How to disable auto-renewal

You can disable auto-renewal and, if necessary, delete the linked card in a few simple steps:

1. In the left menu, open the "Finance" → "Service auto-renewal" section
2. Select the service you want to disable it for
3. Click "Edit"
4. Specify the correct values for the payment method and automatic renewal
5. Click "OK"

How to delete a payment method

1. In the left menu, go to the "Client" → "Payment methods" section
2. Select the payment method and click Delete in the top menu
3. If it is not deleted, this means a service with auto-renewal is linked to the card. Disable auto-renewal and try again.

Important

• The service runs until the end of the paid period, then stops. To renew it, please top up your personal account and renew the service manually in its card
• Auto-renewal from the personal account is something we recommend disabling only for one-off use over a limited period – for example, for a day
• The balance on the personal account is not debited automatically if auto-renewal is disabled
• If the service is stopped due to non-payment, data is kept for 72 hours, then the service is deleted with no possibility of recovery